The Unbuilt Software Trap
Everyone fails at software they don't build
There are three types of software systems that any company runs. First, high value software systems that drive customer value. Second, the systems necessary to deliver the product or service, but not sufficient as stand alone products on their own. Third, systems that support the business but are not related to the competitive advantage of the company. The fourth type of software system is one that doesn’t exist. Every company has software they chose not to build. This is "Unbuilt Software". To understand how much value organizations are missing out on, we must first better understand each type of software system and how software investment decisions are made.